I added a friend to my phone's address book, but he isn't included in my contact list. What should I do?
Possible reasons include:
Access to your phone's address book has not been granted.
You must grant access to your phone's address book through Settings — Privacy — Contacts — ICQ.
No phone number has been provided in the phone's address book.
Only contacts from your phone's address book that have a phone number will be included in your contact list.
There is no Internet connection.
Verify that there is an Internet connection.
If your problem does not fit these reasons, please contact technical support through the "Write to a Developer" form.