I added a friend to my phone's address book, but he isn't included in my contact list. What should I do?

Possible reasons include:

  • Access to your phone's address book has not been granted.
    You must grant access to your phone's address book through Settings — Privacy — Contacts — ICQ.
     
  • No phone number has been provided in the phone's address book.
    Only contacts from your phone's address book that have a phone number will be included in your contact list.
     
  • There is no Internet connection.
    Verify that there is an Internet connection.

If your problem does not fit these reasons, please contact technical support through the "Write to a Developer" form.

 

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